Software License Policy

1. License Types

RPTech Software Marketplace offers a range of license types to accommodate different usage scenarios, organization sizes, and budgets. Each license type is designed for a specific use case and comes with its own terms, conditions, and pricing structure.

1.1 Single User License

The Single User License grants one (1) named individual the right to install and use the software on one (1) primary device and one (1) secondary device, provided the software is not used simultaneously on both devices. This license is ideal for individual professionals, freelancers, and sole proprietors.

• One (1) named user
• One (1) primary device + one (1) secondary device
• No concurrent usage on both devices
• Transferable to a new device (deactivation required on old device)
• Includes standard technical support

1.2 Multi-User License

The Multi-User License grants a specified number of named users within your organization the right to install and use the software. The number of licensed users must equal or exceed the number of concurrent users. This license is suitable for small to medium teams.

• Specified number of named users (minimum 2)
• Concurrent usage limited to licensed quantity
• User management dashboard for administrators
• Includes standard technical support for all licensed users
• Volume discounts available for 5+ users

1.3 Corporate License

The Corporate License grants all employees within a single corporate entity the right to install and use the software on company-owned devices. This license is ideal for organizations that want broad deployment without tracking individual users.

• All employees within a single legal entity
• Company-owned devices only
• Unlimited installations within the organization
• Includes priority technical support
• Access to the admin console for deployment management

1.4 Enterprise License

The Enterprise License provides the most comprehensive coverage, granting unlimited use across the entire organization, including all subsidiaries and affiliates. This license is designed for large organizations with complex deployment needs.

• Unlimited users across the entire organization
• Includes all subsidiaries and affiliates
• Unlimited installations on any device
• Includes dedicated account manager
• 24/7 priority technical support
• Custom SLA and response time guarantees
• Access to beta features and early releases

1.5 Lifetime License

The Lifetime License grants perpetual use of the specific version of the software purchased. This license includes all minor updates and bug fixes within that version but may require additional purchase for major version upgrades.

• Perpetual use of the purchased version
• Includes all minor updates and bug fixes
• Major version upgrades available at a discounted upgrade price
• Standard technical support included for the first year (renewable)
• No recurring fees

1.6 Annual License

The Annual License grants use of the software for a period of one (1) year from the date of purchase or renewal. All updates released during the annual period are included. The license automatically renews unless cancelled 30 days prior to the renewal date.

• One (1) year of use from purchase date
• All updates and new features included
• Auto-renewal with 30-day cancellation notice
• Includes standard technical support
• Discounted renewal rates available

1.7 Subscription License

The Subscription License provides access to the software for the subscription period specified at the time of purchase. Subscriptions are billed monthly or annually and include all updates, features, and support during the subscription period.

• Monthly or annual billing options
• All updates and new features included
• Cancel anytime (effective at end of billing period)
• Includes standard technical support
• Cloud-based features and storage included

2. License Features Comparison

The following table provides a comparison of features across all license types:

* Corporate License covers all employees within a single legal entity on company-owned devices.

3. License Renewal

License renewal terms vary by license type:

• Perpetual/Lifetime Licenses: No renewal required. Technical support can be renewed annually through our Annual Maintenance Contract (AMC).
• Annual Licenses: Auto-renew at the end of each annual period unless cancelled at least 30 days before the renewal date. Renewal pricing may be subject to change with 60 days' notice.
• Subscription Licenses: Auto-renew based on the billing cycle (monthly or annual). You may cancel at any time, and the cancellation takes effect at the end of the current billing period.
• Corporate and Enterprise Licenses: Renewal terms as specified in the individual Corporate or Enterprise License Agreement.

To manage your license renewal, log in to your account at http://localhost/wms and navigate to the License Management section.

4. License Upgrade

You may upgrade your license at any time to access additional features and capacity. Upgrade options include:

• Single User to Multi-User: Upgrade to a Multi-User License at a prorated cost based on the remaining term of your current license.
• Multi-User to Corporate: Upgrade to a Corporate License with credit for the unused portion of your current license.
• Corporate to Enterprise: Upgrade to an Enterprise License with credit for the unused portion of your current license.
• Annual to Enterprise: Upgrade from an Annual License to an Enterprise License at any time.
• Version Upgrade: Upgrade from an older major version to the latest version at a discounted upgrade price.

To request a license upgrade, contact our sales team at info@rptech.com or through your account dashboard.

5. License Transfer Rules

The transferability of licenses depends on the license type:

• Single User License: May be transferred to a different device by deactivating the license on the current device and activating it on the new device. May be transferred to a different individual within the same organization with written request.
• Multi-User License: Individual user licenses within a Multi-User License may be reassigned to different users within the same organization with 30 days' notice.
• Corporate License: May be transferred to a successor entity in the event of a merger or acquisition, subject to written notification and approval.
• Enterprise License: Transfer rules as specified in the Enterprise License Agreement.
• Lifetime License: May be transferred to a different device or individual within the same organization upon written request.
• Annual/Subscription Licenses: Non-transferable to other organizations. Users within the organization may be changed through the admin console.

To initiate a license transfer, please contact our support team with your license details and the reason for the transfer.

6. License Violations

A license violation occurs when the Software is used in a manner that exceeds the scope of the granted license. Common violations include:

• Using the Software with more users or installations than permitted by the license.
• Sharing License Keys with unauthorized individuals or organizations.
• Using the Software after the license has expired or been terminated.
• Circumventing license validation or activation mechanisms.
• Using the Software for purposes not permitted by the license agreement.
• Allowing unauthorized third parties to access or use the Software.
• Reverse engineering or attempting to remove license restrictions.

If we detect or suspect a license violation, we will notify you in writing and request corrective action within 30 days.

7. Enforcement

RPTech Software Marketplace takes license compliance seriously and employs various measures to enforce license terms:

• License Validation: The Software periodically validates your license through our servers. This is a non-intrusive background process.
• Usage Monitoring: We may monitor aggregate usage data to ensure compliance with license terms. Individual data is not monitored or collected without your consent.
• Audit Rights: We reserve the right to audit your use of the Software upon reasonable notice to verify compliance with this license agreement.
• Compliance Notices: If a potential violation is detected, we will issue a written notice requesting corrective action within 30 days.
• License Suspension: If corrective action is not taken within the specified period, we may suspend your license pending resolution.
• License Termination: Persistent or willful violations may result in permanent license termination without refund.
• Legal Action: We reserve the right to pursue legal remedies for willful or repeated license violations, including damages and injunctive relief.

We aim to resolve license compliance issues cooperatively. If you believe your license has been incorrectly flagged or if you have questions about your license usage, please contact us at info@rptech.com.